Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below this text.

Data Collection on This Website  

  • Who is responsible for data collection on this website?
  • Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the “Information on the Data Controller” section of this Privacy Policy.
  • How do we collect your data?
  • Your data is collected, on the one hand, when you provide it to us (e.g., data you enter into a contact form or send to us via email). Other data is collected automatically or with your consent by our IT systems when you visit the website (e.g., internet browser, operating system, or the time the page was accessed).
  • What do we use your data for?
  • Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.
  • What rights do you have regarding your data?
  • You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke that consent at any time with future effect. In addition, under certain circumstances, you have the right to request the restriction of the processing of your personal data, as well as the right to file a complaint with the competent supervisory authority.

2. Hosting

We host our website's content with the following provider:

[Name of the hosting provider, e.g., Hetzner Online GmbH / Netlify Inc. / Vercel Inc.]

[Hosting Provider's Address]

When you visit our website, the hosting provider collects log data (server log files), including your IP address, the date and time of your visit, your browser type, and the pages you viewed. This is done for technical provision, operational security, and error analysis pursuant to Article 6(1)(f) of the GDPR (legitimate interest).

Order Processing:

We have entered into a data processing agreement (DPA) with the aforementioned provider. This is a contract required under data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

Note Regarding the Responsible Party

The entity responsible for data processing on this website is:

[Full company name / e.g., QOQOON GmbH]

[Street and House Number]

[ZIP Code and City]

Email: [kontakt@qoqoon.com]

Phone: [Insert phone number]

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Retention period  

Unless a more specific retention period is stated in this Privacy Policy, we will retain your personal data until the purpose for which it was collected no longer applies. If you submit a valid request for erasure or revoke your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be erased once these grounds no longer apply.

Legal Basis for Data Processing

If you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR. If you have expressly consented to the transfer of personal data to third countries, processing is additionally based on Article 49(1)(a) of the GDPR. If you have consented to the storage of cookies, processing is based on Section 25(1) of the TDDDG. Processing for the purpose of fulfilling a contract is based on Article 6(1)(b) of the GDPR; processing to comply with legal obligations is based on Article 6(1)(c) of the GDPR; and processing based on legitimate interests is based on Article 6(1)(f) of the GDPR.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)  

IF DATA PROCESSING IS BASED ON ART. 6, PAR. 1, SUBPAR. E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR SPECIFIC SITUATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS BEING PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES.

Right to File a Complaint with the Competent Regulatory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged violation.

Right to Data Portability

You have the right to have data that we process automatically—based on your consent or to fulfill a contract—provided to you or to a third party in a commonly used, machine-readable format.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock icon in your browser’s address bar. When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies and Similar Technologies

Our websites use technical mechanisms (“cookies” or local storage). When you visit the website, these may be stored on your device. Technically necessary cookies serve to ensure the functionality of the website (legal basis: Section 25(2) TDDDG or Article 6(1)(f) GDPR). We use all other technologies for statistical analysis or marketing purposes only with your express consent (legal basis: Section 25(1) of the TDDDG in conjunction with Article 6(1)(a) of the GDPR).

Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us:

  • Browser Type and Browser Version
  • Operating System Used
  • Referrer URL
  • Hostname of the connecting computer
  • Time of the server request
  • IP address

This data is not combined with other data sources. The collection of this data is based on Article 6(1)(f) of the GDPR.

Contact Form & Contacting Us by Email

If you submit inquiries to us via the contact form or by email, we will store your information—including the contact details you provide—for the purpose of processing your inquiry and in case we have follow-up questions. We will not share this information without your consent.

This data is processed on the basis of Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of precontractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR).

5. Analytics Tools and External Services (Keep or delete, depending on your setup)

[If, for example, Google Analytics is used]

On this website, we use features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Use of this service is based solely on your consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG). We have enabled IP anonymization on this website.

Web Fonts

This site uses only locally hosted fonts to ensure consistent font display. No data is transmitted to external font services (such as Google servers) when the pages are loaded.

As of October 2026

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